Motion Media Reviews

Motionmedia.com adheres to Minimum Advertised Price (MAP) agreements with suppliers, meaning the advertised price cannot be lower than the MAP set by the supplier. However, the actual selling price is often lower than the MAP. Customers can find three pricing options on the website: Get Quote, Email me a Better Price, and Add to Cart for a Better Price. The Get Quote option provides an efficient way to receive an accurate price, while the Email me a Better Price option sends a better price to the customer's email. The Add to Cart for a Better Price option reveals a lower price directly in the shopping cart. Motionmedia.com is not liable for pricing errors and will cancel orders with incorrect pricing, issuing a revised invoice for the correct price or assisting with product returns if necessary.

Motionmedia.com is known for its authentic creative software and high-quality hardware. Among their popular products are SanDisk Professional G-DRIVE PRO Studio SSD, Glyph Atom EV Portable NVMe SSD, and Boris FX Suite. They also offer Video Copilot Ultimate 3D Studio Bundle and Next Limit RealFlow. For services, they provide free lifetime support and have expertise in VFX, animation, and game studios. Their portfolio includes industry-leading brands like Autodesk, Adobe, and Blackmagic Design, ensuring a comprehensive range of products for creative professionals.

Motionmedia.com offers a variety of payment options for customers. Accepted credit cards include MasterCard, Visa, American Express, and Discover; however, Diners Club is not accepted. Customers can also opt for wire transfers, and should contact the company for details. It's important to note that any additional bank fees are the responsibility of the customer. For those preferring to pay by business check, this is possible via phone order for US customers only. PayPal payments are accepted through the website, over the phone, or by email. If interested in purchasing on terms with Motion Media, a credit reference sheet with banking and vendor references must be faxed over. Additionally, Motion Media gift cards can be redeemed online, by phone, or in person. For international orders, most hardware items can be purchased by selecting the "Outside the US" option in the cart page and proceeding with a credit card payment.

Motionmedia.com's return policy allows customers to return products within 30 days if they are dissatisfied for any reason. Claims for missing items or items damaged in transit must be received within three business days of receipt. Refunds are issued in the same payment form as tendered at the time of purchase. Original shipping charges are not refunded unless the item is damaged. A restocking fee of up to 25% may apply. To return an item, customers must first obtain an RMA (Return Merchandise Authorization) number. Returned items must be in new condition, in the original box, and include all packing material, warranty cards, manuals, and accessories. Certain items like Blackmagic Design or AJA Video Systems purchases, electronically delivered software, 3D Printers & Accessories, and custom systems built to customer's specifications are not eligible for return or exchange.

Regarding the shipping policy, Motionmedia.com offers free shipping on most items over $250 in the lower 48 states, excluding open box items. Shipping fees are calculated based on destination, size, and weight, and include a fee for insurance against theft or damage in transit. Multiple carriers are used, including UPS, FedEx, and US Mail, with expedited options available. However, due to Covid, no shipping times are guaranteed, and signature required is not an option. For international orders, most hardware items can be purchased by selecting the "Outside the US" option in the cart page and proceeding with a credit card payment.

Motionmedia.com features a wide range of popular brands catering to various professional needs. Some of the notable brands include Autodesk, Maxon, Red Giant, AJA Video Systems, HP, Adobe, Blackmagic Design, NextLimit Technologies, Seagate, G-Technology, Chaos Group, and Pixologic. These brands are recognized for their quality and are often sought after by professionals in the fields of VFX, animation, game development, and more.

To contact customer service at Motionmedia.com, one can call the toll-free number 888-542-8941. Additionally, there is an option to email the customer service team for assistance. For more detailed inquiries or specific requests, filling out the contact form available on their website is recommended, and the customer service team will respond promptly.

Motionmedia.com provides financing options through Bread Pay™, offering clear, transparent terms with fair rates and no prepayment penalties. Customers can enjoy low monthly payments and pay over time for their purchases at competitive interest rates. The application process is straightforward, with a decision in seconds and no obligation to buy. Checking the rate won't affect the credit score, and all data is kept safe and encrypted. For purchases, customers can get as low as 0% financing for 12 months on Motion Media products.